Privacy Policy

1. Controller & Scope

This Privacy Policy explains how U-Elements (herein referred to as "U-Elements," "we," "us," or "our") collects, uses, protects, and discloses personal information when you visit our website at uniteelements.com, explore the SaaS Founders Suite, contact us via WhatsApp Business or email, or acquire commercial software licenses from us.

We are committed to transparent data practices in full compliance with the EU/UK General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Indian Digital Personal Data Protection Act (DPDPA), and global cross-border privacy standards.

2. Information We Collect

We collect information you voluntarily provide and automated technical data:

• Contact & Onboarding Details: Full name, corporate entity name, business email address, phone number, WhatsApp account ID, and technical deployment preferences (such as GitHub usernames or cloud provider accounts).
• Transaction & Order Records: Date of purchase, licensed tier (SaaS Founders Suite White-Label License), invoice identifier, coupon code applied (e.g. LAUNCH20), and transaction status. We do NOT store complete credit card or debit card numbers on our servers.
• Communications Data: Chat logs and messages exchanged via our WhatsApp Business concierge (+91 6372328646) or official email correspondence.
• Automated Device & Browsing Telemetry: IP address, operating system, browser user-agent, language preference, referring URL, UTM campaign attribution tags, and page interaction events.

3. Lawful Basis & How We Use Your Information

We process your personal information under the following legal bases:

• Contractual Performance: To fulfill software licensing agreements, deliver full unencrypted GitHub source code repositories, and execute our 72-Hour Done-For-You installation service.
• Legitimate Interests: To verify commercial license legitimacy, prevent fraudulent transactions, provide dedicated developer support, and optimize website conversion architecture.
• Consent: For running conversion measurement pixels (such as the Meta Advertising Pixel) and analytics cookies where required by applicable local law.
• Legal Compliance: To satisfy tax, invoicing, and corporate bookkeeping obligations in India and international trade authorities.

4. Payment Processing & PCI Compliance

All online payment transactions are processed through certified PCI-DSS Level 1 compliant payment gateways (including Stripe and approved domestic gateways for UPI and RuPay).

5. Meta Ads Pixel & Cookie Technologies

Our website uses technical cookies and conversion pixels, including the Meta Pixel (ID: 1155820256627424), to measure advertising effectiveness, analyze buyer traffic patterns, and display relevant sponsored campaigns to prospective software founders on Meta platforms (Facebook, Instagram, Messenger).

You can control or disable cookies at any time via your browser settings. You may also opt out of Meta tailored advertising through your Facebook / Instagram Ad Preferences settings or the Digital Advertising Alliance consumer choice tool.

6. Cross-Border Data Transfers

Because we serve software founders globally across the United States, United Kingdom, Canada, Australia, European Union, and Asia-Pacific, your information may be transferred to and processed in cloud data centers located outside your country of residence (including cloud servers hosted by Render, Supabase, and GitHub). We implement Standard Contractual Clauses (SCCs) and robust cryptographic controls for all cross-border data flows.

7. GDPR & CCPA Privacy Rights

Depending on your geographic location, you possess enforceable privacy rights:

• Right to Access & Portability: Request a copy of all personal data held about you in a structured, machine-readable format.
• Right to Rectification: Request correction of inaccurate contact or license registration records.
• Right to Erasure ("Right to Be Forgotten"): Request deletion of your personal data, subject to mandatory legal and financial retention requirements.
• Right to Object & Restrict Processing: Object to processing based on legitimate interest or direct marketing.
• Non-Discrimination: Exercise your rights without penalty, price alteration, or degraded service access.

To exercise any of these rights, email us at hello@uniteelements.com. We respond to all verified requests within 30 days.

8. Data Retention & Security

We retain customer order records, commercial license keys, and technical environment handover logs for as long as your license remains valid, or as required by applicable tax and accounting laws. We employ SSL/TLS 256-bit encryption for all data in transit, encrypted databases, and role-based access restrictions.

9. Contact & DPO Inquiries

If you have questions, concerns, or requests regarding this Privacy Policy or our data management practices, please contact our team directly: